1. DIGITAL TRANSFORMATION STRATEGY
(“Company Digitization Roadmap”)

• Comprehensive audit of digital maturity and IT infrastructure.
  
  

• Development of a multi-stage implementation strategy for systems and automation.
  
  

• Prioritization of IT projects based on ROI and business impact.
  
  

2. WEBSITE / B2B STORE DESIGN AND IMPLEMENTATION
(“Modern Business Card That Sells”)

• UX/UI design and development of responsive websites and advanced B2B stores.
  
  

• Integration with ERP, CRM, and product configurator systems.
  
  

• Optimization for performance, security, and basic SEO.
  
  

3. CRM/ERP IMPLEMENTATION AND INTEGRATION
(“Single Source of Truth for Customers and Production”)

• Needs analysis and selection of optimal CRM (e.g., HubSpot, Salesforce) or ERP system.
  
  

• Full system implementation, data migration, and team training.
  
  

• Integration with existing tools (email, online store, telephony).
  
  

4. BUSINESS PROCESS AUTOMATION (RPA / NO-CODE)
(“Freeing Time from Repetitive Tasks”)

• Identification of processes suitable for automation (e.g., invoicing, reporting, onboarding).
  
  

• Creation of automated workflows using no-code tools (e.g., Make, Zapier).
  
  

• Design and deployment of simple RPA (Robotic Process Automation) solutions.
  
  

5. CUSTOM SOFTWARE DEVELOPMENT
(“Tailored for Unique Challenges”)

• Design and development of dedicated web and mobile applications.
  
  

• Creation of analytical tools and management dashboards (Power BI, Tableau).
  
  

• Development of embedded software for industrial machinery (IoT).
  
  

6. CYBERSECURITY FOR COMPANIES
(“Data Protection and Business Continuity”)

• Security audit of IT infrastructure and applications.
  
  

• Implementation of basic security measures and data protection policies.
  
  

• Employee awareness training on cyber threats.
  
  

7. IT SUPPORT AND ADMINISTRATION (SUBSCRIPTION)
(“External IT Department”)

• Remote monitoring and maintenance of server infrastructure and websites.
  
  

• Technical helpdesk for employees and rapid incident resolution.
  
  

• Planning and management of device and software lifecycle.
  
  

GROUP SYNERGY: SHD executes projects both as an independent technology solutions provider and as a key execution partner for SHE (optimization through automation), SHM (modern sales channels), and SHC (system and data protection as part of company asset safeguarding).